07 / Services

Summaries for decisions

Figures from the storefront, ads, and sales on one screen, without a nightly assembly in a spreadsheet.

For leads who learn the figures several days after the event.

Summary

Figures

Orders

Day

Payment

Matches

Decline

Step

Period

Day

Source

Payment

Role

Summary

01

What it consists of

What goes into the system

  1. 01

    Which decisions

    We build the screen for the question asked on Mondays, not for every column that turned up in an export.

    • Three to five figures that people watch
    • Over which period
    • Who opens the screen, and why
  2. 02

    Where a figure comes from

    Every figure has a source: the storefront, ads, payment, the warehouse. The formula is written down. It does not sit in an analyst’s head.

    • What counts as an order
    • What we subtract
    • Where a figure can diverge, and why
  3. 03

    A screen for the role

    The lead sees a summary. The department sees its own slice. Raw rows are not dumped on everyone.

    • One screen, one question
    • A filter people actually turn
    • What this role must not be shown
  4. 04

    Match

    Before handover we match the screen against the records for the same day. A gap is explained or fixed.

    • A checkpoint day
    • The gap that is allowed
    • Who confirms that a figure is right
  5. 05

    An update

    The refresh runs on its own. A nightly spreadsheet build is not required to open the screen in the morning.

    • How often the figures are updated
    • What to do if a source stays silent
    • Who to write to if the formula needs to change

What we do

  1. 01Which figures are watched at all
  2. 02Screens for the roles
  3. 03A store, when there are many sources
  4. 04A regular refresh
  5. 05A walkthrough of how to read the screen

How we proceed

  1. 01A list of decisions
  2. 02Where the figures come from
  3. 03Screens
  4. 04Match
  5. 05Handover

Stack

  • PostgreSQL
  • Metabase
  • Python
  • dbt

A guide for the timing

The first screen takes a few weeks. The full system of sources is a separate stage.

Outcome

The figure on the screen matches what is happening in sales, not yesterday’s export.

What usually comes later

A store for every source in the company, and forecasts, come after the first screen that people already trust.