09 / Services
A review before development
We look at the systems and the process, then hand over a queue of changes: what to do first, and what it costs.
For owners who are being offered “a full rewrite,” and still have no clarity.
Review
Queue
Where time is lost
What is already in place
What to build
What to leave untouched
First
System
Later
Queue
Estimate
Range
What it consists of
What goes into the system
- 01
Who does the work
We do not speak only with the person who orders. We watch how a request moves through the manager, the warehouse, and support.
- Where time is lost every day
- What cannot be stopped
- Which workaround spreadsheets have already appeared
- 02
What is already in place
We walk through the CRM, the records, the storefront, email, and spreadsheets. We do not propose a new system until it is clear what the old one does.
- Who owns which data
- Where the same thing is entered twice
- What the boxed product already covers
- 03
Bottlenecks
A list of short gaps, not a “three-year strategy.” Each item is a concrete loss.
- What hurts most
- What is fixed by configuration
- What really has to be built
- 04
Queue and range
The first system, then the next. A rough time and the order of payment sit beside it, without an estimate “for everything at once.”
- What is in the first launch
- What we knowingly leave out
- Where the return shows sooner
- 05
Buy or build
If a ready-made program covers the step, we say so. We propose something of our own where an off-the-shelf product breaks your path.
- What we take off the shelf
- What we are building
- What is better declined
What we do
- 01A conversation with the people who do the work by hand
- 02A walk through the systems already in place
- 03A list of bottlenecks
- 04A queue of projects, and a rough estimate
- 05What to buy, and what to build ourselves
How we proceed
- 01Interviews
- 02A walk through the systems
- 03Notes
- 04Queue
- 05Support through the start
Stack
- Process diagrams
- An overview of the architecture
A guide for the timing
A short review takes one to two weeks. A queue spanning several quarters takes up to a month.
Outcome
A clear list: what to launch, what to leave alone, and where the return will show.
What usually comes later
Development itself is not part of this system. The review ends with a queue and a decision about where to start.